First Friday Networking Breakfast from 8am - 9:30am. If you want do a 30 second introduction of yourself and your business (or business idea) please make sure you arrive and are in your seat by 8am. Please arrive on time. The cost is $10. Topic: Providing Your Best Customer Experience Happy customers provide referrals. Unhappy customers write awful online reviews. Ensure that your customers have a positive experience every time they interact with you and your company! Bring your best ideas for customer appreciation and learn from your fellow entrepreneurs. WBC First Friday Sponsorship Opportunities - Contact Mark Scarano for sponsorship opportunities: Mark@cbponline.org CANCELLATION POLICY: *Please review carefully for our cancellation policy has changed as of January 1, 2016. -Participants whose checks are returned for insufficient funds will be charged a $35 fee. -Participants who have paid for a class and do not cancel at least 24 hours in advance, will forfeit their entire payment. -Participants wishing to receive a refund and have cancelled in a timely manner will be charged a 10% administrative fee. This event is held at our center in Springfield - unless noted otherwise. If you need directions, please visit our Website http://www.cbponline.org
Speaker(s): Cindy Butler, WBC Dir. & Kathryn Walker, WBC Business Counselor
To register & for more information visit www.cbponline.org
Fee: $ 10.00